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Tag: Recruitment and Retention

Growing Your Staff

I have focused quite a bit on the financial and business benefits of providing professional development opportunities to your staff. Now I’d like to change that focus a little and examine what I will call the psychic benefits. When working with staff, we often can find that person who has been with our organization for a long time, but who has not progressed very rapidly. In fact, they may still be in the same position they started in 10 or more years ago. Oftentimes though, it is clear to see that that individual has (that dreaded word) potential far beyond their current role. So how do we approach this? Let me propose the following. It has been my experience that when first presented with the concept of doing work beyond (more challenging than) their current job responsibilities, many, if not most, people will push back. You will often hear things like “I am very comfortable doing what I am doing,” or “I’m good at my job so I don’t want to try anything else.” These are very natural, normal reactions to the proposed change. Just like economic markets, people at equilibrium are heavily resistant to change. Instead of pushing back with a hard sell though, I recommend first empathizing with the individual. “You’re right Joe, you are very good at your job. If the time comes that you’d like to take on some new challenges, let me know.” This leaves the door open for the employee to bring it up with you when the comfort level has improved. In the meantime, you can carefully and gently give the person additional tasks that are slightly beyond what they have been doing. They will likely be hesitant to accept them, and may even express concern that they cannot complete the work adequately.

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What We Can Learn from Our Children

Watching a youth football game, I was struck by the similarities between the skills and knowledge my son was learning and those I try and engender in staff every day. Having originally been trained as an economist, it is always intriguing to me to see how the concepts I learned in that discipline play out in real life. For example, one basic tenet of economics is that the specialization of resources is the most efficient manner of production and conducting business. This is ever-so-clear on the football field, where we see each of the players taking up a very specific role, with defined assignments. Not much different from an effective project team. … Continue readingWhat We Can Learn from Our Children

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Organizational ‘Turbulence’

I heard a great new term from a colleague of mine today. We were talking about the inability of some managers to effectively communicate with staff and he said that to him this was the primary source of organizational ‘turbulence.’ Let me clarify a bit. The types of miscommunications we are discussing here typically refer to either a manager who does not reveal his or her organizational goals to those who are supposed to operationalize them, or more often, someone who changes direction mid-stream but does not inform others of the change. In many circumstances, this type of person is invaluable when it comes to the origination of a project or goal because he or she is able to take a very broad look at all of the possibilities and ask a wide range of key questions. Most often, these individuals are considered visionary at the start of a project because they can see all of the possibilities before settling on a single direction. However, the ‘turbulence’ factor comes into play after a plan has been developed, articulated, and put into action and staff are working toward its objectives. Then, the manager, seeing all of the options, decides that there is a better (more interesting?) way of going about things. Unfortunately, this information is not then communicated to others already well down the path toward the original goals until and unless the discord between the original direction and the ‘new’ path becomes apparent. The result of this of course is that a great deal of work is unnecessarily wasted and, if this pattern repeats itself too many times, the manager becomes untrustworthy to staff who are now hesitant to follow any directions from him/her for fear that in just a short while things will change. This ‘turbulence’ problem appears often

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Do it – RIGHT NOW!

Have you ever been scared…really scared? I don’t mean the ‘butterflies in my stomach’ type of nerves we all feel when we have to make a big presentation. I am talking about the sort of paralyzing fear that renders you unable to make changes when you know they must be made. How many of us currently work where we work or do what we do as a result of this kind of fear? If you are honest with yourself, are you doing what you most want to do? We all have our own personal passions. Taking the sometimes large and scary steps to follow those passions though can seem virtually impossible. But what if… … Continue readingDo it – RIGHT NOW!

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Baby Steps

To get to any destination, you must first start making progress toward that goal. Sounds simple enough. However, too many of us don’t head in the direction we want to go because we see the chasm that lies between here and there and think that we somehow must get there in a single giant leap. Instead, we should be considering ways that we can get where we want to be by making a series of baby steps in the right direction. Taking small, well-planned, and thought-out steps to achieve our end goals allows us a great deal of flexibility. With baby steps: … Continue readingBaby Steps

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Step up to the Plate!

Have you ever noticed how interlaced our language is with sports-related metaphors? It seems all around us we are bombarded with someone claiming they “hit one out of the park” or they did so well that they “lapped the field.” With that in mind, I wanted to offer my contribution to sports metaphors in the job search environment… Many of us are currently struggling to find the career and life that activates our passion. But how do we do that? It’s important to remember that searching for that elusive dream job is a marathon, not a sprint. Along the way, you are going to run up against all sorts of hurdles. Undoubtedly there will be times when you feel like you were hit from the blindside. Looking for a satisfying and fulfilling career is a lot like baseball. To be successful you have to get into the game, step up to the plate, and take your swings. From time to time, you may strike out, but unless you go to bat for what you want, you will never reach your goals. If you are really lucky and the odds are in your favor, you will eventually find yourself as the front runner in the race for the position of your dreams. Then, from out in left field you may take another shot. This is when it is most important to get up off the canvas, dust yourself off, and win one for the Gipper. Remember, the game of life is not a level playing field. When you are feeling like all is lost and the only way to keep going is to drop back 10 yards and punt, crank up your energy one more notch, and go for the win. With some good coaching and a bit of luck, you

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